Program Topic: Building Engagement with Virtual Teams
This past year has brought about new challenges that make it essential for companies to be agile. A new form of teamwork has emerged and the traditional team environment has been altered. As HR professionals, we can help build engagement in this new virtual environment. During our time we’ll examine the 5 Success Factors to leading virtual teams:
- Connection
- Confidence
- Communication
- Collaboration
- Commitment
These success factors will help us understand what common mistakes to avoid and how to foster a fully engaged, high performing team environment.
Speaker & Bio: Sarah Franks - VP of Marketing and Operations, Master Trainer, Dale Carnegie
 Sarah is the Vice President of Marketing and Operations for Dale Carnegie Training of the Mid-South, offered by Howard, Mohorn, and Associates LLC. Dale Carnegie Mid-South includes all of Arkansas, west Tennessee, north Mississippi, south Missouri, and parts of Oklahoma and Texas. Sarah is a certified Dale Carnegie Master Trainer. Her responsibilities in that role are to train new trainers, recertify current trainers, and trainer quality. She has been acknowledged by Dale Carnegie and Associates as being in the top 10 trainers in North America for the past several years. (There are approximately 2,700 trainers worldwide.) Mrs. Franks works directly with several key client organizations, addressing critical training and coaching needs in the area of customer service, people skills, team-member engagement, public speaking, and leadership.
 The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
 The Central Arkansas Human Resource Association is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.
CLE Credit available for attorneys
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